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Your data: export, import, delete

What is stored, how to take a copy, how to bring one in, and how to delete everything.

Your data: export, import, delete in Pioneer Pennant Process

Steps

  1. Open Account, then Data. The page says plainly what is stored: what your family typed in, used only to build your athlete's pages.
  2. Export downloads one file with the selected athlete's profile and recruiting log. Keep it as a backup.
  3. Import brings in a profile saved in this browser before you had an account, or an exported file. It replaces what the account holds for that athlete.
  4. Delete account removes the login, every athlete's profile, log, and photos, permanently, and cancels any subscription at the same moment. Export first if you want a copy.

What good looks like

A family that moved from one phone's browser to an account without retyping anything, and knows the export is theirs.

Mistakes we see

  • Importing over a fuller account profile. Import replaces; export the account first.
  • Deleting to cancel a subscription. Cancel on the Plan page instead; the profile survives.

Related

Your plan, the trial, and cancelling Password, login email, and devices

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